FAQ's

FAQs – Precision Wheel Co.

1. What types of vehicles do you create custom steering wheels for?
We specialize in custom steering wheels for a variety of vehicles, including sports cars, luxury sedans, racing cars, and classic vehicles. If you're unsure whether your vehicle is compatible, feel free to reach out to us for assistance.

2. How long does it take to receive my custom steering wheel?
Our processing time for custom steering wheels typically ranges from 5 to 10 business days, depending on the complexity of your design. Once your order is shipped, delivery usually takes an additional 5 to 7 business days.

3. What materials can I choose from for my steering wheel?
You can customize your steering wheel with a variety of premium materials, including leather, Alcantara, carbon fiber, and wood. We also offer different stitching colors, grip sizes, and unique engravings.

4. How do I customize my steering wheel?
To customize your steering wheel, simply visit our website and select the options that best suit your preferences. You can choose materials, colors, and additional features during the design process. If you have specific ideas, our team is happy to help bring your vision to life.

5. Do you offer international shipping?
Yes, we offer international shipping to select countries. Shipping rates and delivery times will vary based on the destination. Please be aware that customs duties, taxes, or fees may apply and are the responsibility of the customer.

6. Can I return or exchange my custom steering wheel?
Due to the personalized nature of our products, we do not accept returns or exchanges unless the steering wheel is defective or damaged upon arrival. If you encounter any issues, please contact our customer support within 7 days of receiving your order.

7. What if my steering wheel arrives damaged or is lost in transit?
If your package is damaged or lost, please contact our customer support team within 7 days of the delivery date. We will assist you in filing a claim with the carrier and provide a replacement if necessary.

8. How do I care for my custom steering wheel?
To keep your steering wheel in excellent condition, regularly clean it with a soft, damp cloth. For leather wheels, we recommend using a gentle leather cleaner. Avoid using harsh chemicals or abrasive materials that could damage the surface.

9. Can I change my shipping address after placing an order?
If you need to update your shipping address, please notify us as soon as possible. Address changes can only be made before your order has been processed.

10. How can I contact customer support?
You can reach our customer support team through our website’s contact form. We’re here to assist you with any questions or concerns you may have.

If you have any other questions not covered here, feel free to reach out to us! Thank you for choosing Precision Wheel Co.